About Us

HEARD for Life is owned and operated by Kayla Thompson-Riviere, a highly experienced healthcare professional, boasting over a decade of expertise in dynamic care environments, primarily as a Registered Nurse specializing in emergency departments and intensive care units. Throughout her career, Kayla has cultivated a profound understanding of prevalent chronic medical conditions and honed the ability to navigate complex and rapidly evolving clinical scenarios with acute critical thinking.

Possessing a unique blend of compassion and clarity, Kayla adeptly addresses patient concerns, skillfully translating intricate medical terminology into easily understandable language. Her firsthand experiences have underscored the transformative impact that a seasoned and knowledgeable nurse can have on patient outcomes.

After feeling constrained in her ability to make a meaningful impact as a bedside nurse, Kayla decided to redirect her focus & entered the realm of independent patient advocacy. In May 2023, she launched HEARD for Life: Health Empowerment through Advocacy, for patients’ Rights and Dignities.

At HFL, our mission is clear: to support those navigating the heatlhcare system so that they get the care they deserve, with fewer complications, and acheive their best health outcomes. With over 400,000 Americans losing their lives to preventable medical errors in our nation’s hospitals annually, our goal is to drive that number as close to zero as possible.

Beyond her professional commitments, Kayla finds joy in spending quality time with her husband and sons, both in the comfort of home and amidst the wonders of nature. In addition to her healthcare prowess, she showcases her artistic flair and culinary skills, as she is an accomplished painter and quite a good cook.